We accept major credit/debit cards, PayPal, CashApp, VENMO, Zelle and secure bank transfers. For high-value items, especially Cryptominers, we may also accept payment in select cryptocurrencies (details available at checkout). Please take note that, payment may vary depending on countries.
We recommend clients to always use CRYPTOCURRENCIES for fast payment verification
Q2
How long does delivery take?
Delivery times vary based on the item and your location. Standard electronics (racing wheels, laptops, accessories) usually ship within 1-2 business days. Specialized items like Cryptominers often have longer lead times due to their high demand and logistics (4-5 days).
Q3
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number and a link to the carrier’s website.
Q4
Do you ship internationally?
Yes, we ship to many countries worldwide. Please note that the customer is responsible for all import duties, taxes, and customs fees levied by the destination country. In some extra cases, we can assist clients upon request.
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Q5
What is your general return policy for gaming gear?
For standard items like racing wheels, accessories, laptops, and drones, we accept returns within [14 days] days of delivery, provided the item is unopened, unused, and in its original packaging.
Q6
Can I return a Cryptocurrency Miner (ASIC/GPU)?
YES. Due to the high volatility of the crypto market, the sensitive nature of the hardware, and manufacturer restrictions, all sales of cryptocurrency mining equipment (ASIC miners and GPUs) can also be returned. Take note, that we will have to inspect the miner before taking any action of refund or replacement.
Q7
What is the warranty for my purchase?
All products carry the original manufacturer’s warranty. Nacon Gaming Shop
Q8
What should I do if my product arrives damaged?
Please contact our Customer Support team immediately (within 48 hours of receipt) with your order number and clear photos of the damage to the product and the packaging. We will assist you in filing a claim with the carrier or arranging a replacement.
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Q9
Do you guarantee the profitability of the miners you sell?
No. We sell the hardware only. The profitability of cryptocurrency miners depends entirely on external factors such as the market price of the coin, network difficulty, and your specific electricity costs, all of which are volatile and constantly changing. We advise customers to do their own thorough research before purchasing. We can recommend pools and also platform where you can invest to have high return of investment.
Q10
What kind of setup is required for an ASIC miner?
ASIC miners require a stable, high-amperage power supply, excellent ventilation/cooling (as they generate significant heat), a fast, stable internet connection (wired Ethernet is recommended), and proper noise mitigation (as they can be very loud).
Q11
Are the drones ready to fly (RTF)?
Most of our drones are Ready-to-Fly (RTF). However, details vary by model. Please check the specific product description to see if the model is RTF, BNF (Bind-N-Fly), or requires assembly.
Q12
Am I responsible for drone regulations?
Yes. The customer is solely responsible for understanding and complying with all local, regional, and national airspace regulations, licensing requirements, and flight laws (e.g., FAA, EASA, or equivalent civil aviation authority) for the country they operate the drone in.
